Microsoft Copilot Services - Design and deploy custom Copilo

---

Copilot Studio Agent Build enables organisations to go beyond out-of-the-box Copilot by designing custom agents for specific use cases.

It is designed for IT leaders, business teams, and innovation departments that want tailored automation, conversational AI, and AI-powered workflows across Microsoft 365 and line-of-business systems.

• Custom Copilot agents built in Microsoft Copilot Studio
• Integration with Microsoft 365, Dynamics, and third-party apps
• Secure design with governance and compliance frameworks
• Modular build process — from simple bots to enterprise-scale agents
• Accelerates AI adoption with role-specific, task-driven Copilot agents

Design and deploy custom Copilot agents with LW IT Solutions. From simple Q&A bots to enterprise-scale workflows, we build secure, governed AI agents in Microsoft Copilot Studio.

Agents are developed with secure connectors, role-based access controls, and governance workflows. We ensure compliance with GDPR, ISO 27001, and your organisation’s security policies.

• Automate repetitive processes and free up employee time
• Deliver tailored, role-based Copilot agents aligned to business needs
• Integrate Copilot seamlessly with third-party applications and data sources
• Reduce operational costs through workflow automation
• Scale AI usage across multiple departments with governance built in

• Requirements and use case discovery workshop
• Design and development of Copilot Studio agents
• Governance model and approval workflows
• Security and compliance checklist for AI agents
• Integration with Microsoft 365, Dynamics, or third-party APIs
• Training packs for users and administrators
• Runbook for ongoing management and updates

1. Discovery & Design – identify use cases, gather      requirements, create design blueprint
2. Build & Configure – develop Copilot Studio agents      with integrations and workflows
3. Test & Validate – run pilots, validate performance, and check compliance
4. Deploy & Adopt – roll out agents, deliver training and comms packs
5. Operate – provide updates, governance, and roadmap alignment 

• Starter Build - 1–2 custom agents with      governance baseline
• Scale Build - 3–6 agents, integration with Microsoft 365 and Dynamics
• Enterprise Build - multi-department rollout, advanced integrations, custom governance framework
• Operate - monthly agent updates, new use cases, roadmap alignment