Recall Risk Management

Secure your business while adopting Microsoft Copilot+ PCs with Recall

Windows Recall on Copilot+ PCs records and indexes screen activity locally so users can retrace steps and search past interactions. While this capability can support productivity, it also carries privacy and security considerations for organisations with sensitive data. Recall Risk Management from LW IT Solutions helps assess business impact, define policy guardrails and prepare governance artefacts so you can manage Recall responsibly within your IT estate.
Our service evaluates your current security controls, regulatory obligations and operational risks related to deploying Recall across user devices. We work with your compliance and IT teams to create risk registers, template policies and training resources so staff understand how Recall works and how to control it. After delivery you receive documented governance guidance, configuration steps and materials to support ongoing monitoring and policy updates.

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Service Overview

Highlights

  • Secure deployment of Copilot+ PCs with Recall enabled
  • Policy templates for data storage, retention, and access controls
  • Staff awareness training on Recall usage and risks
  • Risk registers, legal disclaimers, and compliance documentation
  • Scalable governance model for SMBs through to enterprise

Business Benefits

  • Deploy Copilot+ PCs with confidence, knowing risks are managed
  • Protect sensitive and regulated data with governance controls
  • Reduce legal and compliance exposure with clear policies
  • Educate employees to use Recall responsibly
  • Enable AI-driven productivity while maintaining trust

Typical use cases

  • Rolling out Copilot+ PCs with Recall to knowledge workers while controlling data exposure
  • Implementing policies and training for regulated industries such as finance or healthcare
  • Creating risk registers and governance artefacts for IT compliance audits
  • Configuring device-level controls through GPO/MDM for Recall enablement and disablement
  • Maintaining organisational awareness and adherence to GDPR and sector-specific standards

Objectives & deliverables

What Success Looks Like

  • Assess organisational risk and compliance considerations for Recall deployment
  • Define governance policies and operational guardrails for Recall usage
  • Ensure technical configurations align with security and regulatory requirements
  • Provide staff training to encourage responsible use
  • Establish ongoing monitoring and policy management processes

What You Get

  • Recall risk assessment report
  • Policy templates for Recall enablement and disablement
  • Legal disclaimers for end users
  • Technical SOPs for Recall configuration via GPO/MDM
  • Compliance checklist aligned to GDPR/industry standards
  • Staff awareness and training packs
  • Ongoing Recall governance model

How It Works

  1. Assessment - evaluate risk, licensing, and compliance needs
  2. Policy Design - create Recall enable/disable templates, disclaimers, and registers
  3. Configuration - implement GPO/MDM settings, align to policies
  4. Awareness & Training - deliver staff comms and training materials
  5. Operate – provide ongoing governance updates, monitor Microsoft roadmap

Engagement Options

  • Starter Advisory - risk assessment, policy templates, staff briefing
  • Pilot Deployment - small cohort rollout with governance controls and disclaimers
  • Enterprise Rollout - organisation-wide governance, compliance mapping, and monitoring
  • Operate - quarterly updates, new policy packs, roadmap alignment

Additional Information

Security & Compliance Notes

  • Our Recall risk framework aligns with GDPR, ISO 27001, and sector-specific regulations. Policies include audit logging, access restrictions, retention rules, and user disclaimers to protect sensitive data.

Common Bundles

Customers who use this service often bundle with these services

AI Safety, Governance & Risk
Implement practical AI safety and governance with policies, approvals, logging, data boundaries, and controls that reduce operational and compliance risk.

Insider Risk Management
Implement Microsoft Purview Insider Risk Management to detect risky internal activity, apply privacy controls, and establish repeatable investigation and response workflows.

Priva (Privacy Risk Management)
Deploy Microsoft Priva to identify privacy risks, configure policies and scenarios, and establish governance for measurable privacy risk management.

Copilot for Security
AI-driven analysis in Copilot for Security accelerates alert triage, supports investigations, and helps security teams focus on real threats.

Copilot Roadmap Workshop
Facilitated workshops define Copilot priorities, align stakeholders, assess readiness, and produce a clear adoption roadmap with governance outputs.

Frequently Asked Questions

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