Bring your intranet into Microsoft Teams - deliver a branded employee gateway with a dashboard, personalised feed, and clear navigation, designed for adoption and operational sustainability.
Employees increasingly start their day in Microsoft Teams. Viva Connections brings your SharePoint intranet experience into Teams, providing a central employee destination for communications, resources, and key tasks. The experience typically includes a branded home experience, a dashboard for curated quick actions, and a feed that surfaces relevant news and updates. Done well, Viva Connections reduces “where do I find this?” friction and improves the reach of internal communications.
LW IT Solutions delivers Viva Connections as a structured service: validate intranet readiness, design the employee experience (navigation, dashboard, and content patterns), configure Viva Connections in Teams, and establish a sustainable operating model for ownership and ongoing improvements. We focus on aligning Viva Connections to real employee journeys - so it becomes a daily-use gateway rather than another rarely visited portal.
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Service Overview
Highlights
- Branded employee gateway inside Microsoft Teams
- Dashboard with curated quick actions and key resources
- Personalised feed for news, updates, and notifications
- Aligned to employee journeys for daily-use relevance
- Operational guidance for ownership, publishing, and continuous improvement
Business Benefits
- Increase intranet reach by providing employees a daily-access gateway inside Teams
- Reduce time spent searching for policies, resources, and common services
- Improve communications impact through curated and relevant news and updates
- Provide a consistent, branded employee experience aligned to your corporate identity
- Enable sustainable governance with clear ownership, publishing workflow, and ongoing management
Typical use cases
- Bring SharePoint intranet content into Teams for daily employee access
- Provide quick access to common tools, policies, and resources within Teams
- Curate news and announcements relevant to departments or roles
- Enable a centralised dashboard for key tasks and actions
- Support adoption of Microsoft Viva and reinforce employee engagement with existing intranet content
Objectives & deliverables
What Success Looks Like
- Increase intranet reach by meeting employees where they already work (Teams)
- Create a consistent, branded employee gateway for resources, tasks, and updates
- Reduce time lost searching for links, policies, and common services
- Improve communications effectiveness via a curated and relevant feed experience
- Establish ownership and governance so the experience stays current and usable
What You Get
- Viva Connections design pack: employee journeys, dashboard plan, and content model
- Configured Viva Connections experience in Teams aligned to your intranet structure
- Dashboard build (scope dependent) and guidance for future dashboard additions
- Operational guidance: ownership model, publishing workflow, and admin runbook
- Launch and adoption pack: comms plan, quick-start guides, and success measures
- Improvement backlog: prioritised enhancements based on employee feedback and usage patterns
How It Works
- Discovery - confirm objectives, target audiences, and priority employee journeys.
- Assess - review SharePoint intranet readiness, content quality, and navigation structure.
- Design - define dashboard actions, feed approach, and experience patterns aligned to Teams usage.
- Configure - implement Viva Connections in Teams, align branding, and validate permissions/targeting.
- Pilot - run a controlled pilot, collect feedback, and refine dashboard/content priorities.
- Launch - execute go-live with communications and enablement, then establish continuous improvement cadence.
Engagement Options
- Pilot Deployment - small-scale rollout to validate user experience and dashboard content
- Standard Deployment - full Teams-wide configuration with dashboards and feed setup
- Adoption & Optimisation - ongoing refinement based on employee feedback and usage patterns
- Operate - support and governance model for sustainable content management and updates
Common Bundles
Customers who use this service often bundle with these services
SharePoint Intranet Design & Build
Design and build SharePoint intranets with clear information architecture, navigation, governance and launch planning that employees actually use.
SharePoint Governance & Information Architecture
SharePoint governance and information architecture defining permissions, site lifecycle, taxonomy, templates, and reporting to reduce sprawl and improve findability.
Microsoft Teams Governance & Optimisation
Microsoft Teams governance defining policies, lifecycle management, naming, templates, reporting, and security alignment to control sprawl and support consistent collaboration.
Viva Workshops
Interactive Microsoft Viva workshops building understanding of modules, use cases, and adoption considerations for employee experience, communications, learning, and insights.
Modern Work Workshops
Facilitated workshops to improve Microsoft 365 collaboration, productivity, and adoption by aligning scenarios, behaviours, and priorities across teams.
Adoption Planning (End Users)
Plan end user adoption with structured communications, targeted training, champion networks, and measurement that supports confident use and sustained value.
Comms & Change Campaign Planning
Plan communications and change campaigns that align stakeholders, define audiences, structure messaging, and reduce confusion during technology and workplace change.
Adoption Planning (Admins)
Prepare administrators for new service rollouts with clear governance, defined responsibilities, operational plans, and tooling to support sustained adoption.
Frequently Asked Questions
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