Microsoft Copilot Services - Foundations

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• Comprehensive tenant and security readiness assessment
• Licensing, governance, and compliance evaluation
• Pilot-to-scale Copilot deployment framework
• Adoption and change management built in from the start
• Modular engagement options for SMB, mid-market, and enterprise

Copilot Readiness & Deployment provides a structured, end-to-end approach to preparing and deploying Microsoft Copilot across your organisation.

It is designed for IT leaders, CIOs, and business stakeholders who need assurance that Copilot will be deployed securely, compliantly, and with measurable business outcomes. 

• Avoid costly delays and risks with thorough pre-deployment checks
• Align licensing and infrastructure to Microsoft best practices
• Ensure security and compliance guardrails are in place from day one
• Accelerate time-to-value by running a structured pilot and scale plan
• Increase adoption with communication, training, and success frameworks

• Tenant licensing and security readiness assessment
• Data governance & compliance baseline (DLP, retention, sensitivity labels)
• Pilot deployment for 50–200 users
• Adoption & change enablement framework
• Training packs, comms templates, and success dashboards
• Scale plan for wider rollout across the organisation
• Handover documentation and governance runbook

1. Readiness Assessment – evaluate licences, security, governance, and user readiness
2. Pilot Enablement – configure Copilot for a defined cohort, deliver training, measure success metrics
3. Scale Rollout – expand across business units, refine governance, integrate adoption dashboards
4. Operate & Support – ongoing updates, roadmap alignment, enablement refresh

• Starter  Readiness - licensing & security assessment, readiness report, pilot plan
• Pilot Deployment - 50–200 users, training, success review
• Enterprise  Rollout - multi-region deployment, advanced governance,  adoption frameworks
• Operate - monthly health checks, roadmap reviews, change enablement support g licensing advisory and renewal management

• Clear comparison of Microsoft Copilot licensing options
• Pricing estimator tailored to your organisation’s size and needs
• Renewal management and optimisation guidance
• Aligned to Microsoft’s latest licensing policies and bundles
• Designed to prevent overspend and ensure compliance

Copilot Licensing Support provides expert advice and tools to simplify the complexity of Microsoft’s Copilot licensing models.

It is designed for IT leaders, procurement teams, and CFOs who need clarity on licensing choices, predictable costs, and renewal strategies.

• Reduce licensing overspend by 10–25% through optimisation
• Ensure compliance with Microsoft’s terms and conditions
• Plan licensing budgets with confidence using estimators and market benchmarks
• Gain visibility into bundled offers and promotions from Microsoft
• Make informed choices for scaling licences across business units

• Licensing options comparison sheet
• Licensing and pricing estimator tailored to your organisation
• Renewal policy guidance and reminders
• Market benchmark analysis for Copilot licences
• FAQ and support workflow for licensing queries
• Advisory sessions with Microsoft-certified licensing specialists

1. Assessment – review current licensing and Copilot adoption plan
2. Analysis – identify optimisations and cost-saving opportunities
3. Estimator – use our calculator to model user counts and scope
4. Recommendations – deliver a clear licensing roadmap
5. Support – provide ongoing updates, renewal reminders, and policy changes

• Starter Advisory - baseline licensing review, summary report
• Optimisation Engagement - full estimator run, renewal roadmap, savings analysis
• Enterprise Licensing Strategy - multi-region, enterprise-scale planning, bundled Microsoft offers
• Operate - ongoing licensing advisory and renewal management

• ROI calculators tailored to your business size and processes
• Adoption roadmap with milestones and success metrics
• Executive-ready business case and      proposal templates
• Change enablement toolkit for smooth adoption
• Benchmarking against industry adoption and outcomes

AI ROI & Adoption Planning equips you with the tools and frameworks to justify, plan, and measure Copilot investments.
It is designed for executives, CIOs, and change leaders who need to prove AI value, secure sponsorship, and drive sustainable adoption.

• Build a data-driven business case to secure stakeholder buy-in
• Forecast time savings, adoption rates, and cost efficiencies
• Compare against industry benchmarks to validate assumptions
• Align adoption with business strategy and change management principles
• Track ongoing ROI to optimise licensing and usage

• ROI calculator (time savings, efficiency, licence optimisation)
• Adoption roadmap planner with milestones
• Business case builder and proposal templates
• Change enablement toolkit (comms templates, champions plan)
• Success metrics dashboard
• Quarterly adoption health check framework

1. Discovery & Baseline – assess current state, user      workloads, and licensing
2. ROI Modelling – calculate potential time and      cost savings using our estimator
3. Adoption Planning – define milestones, champions      network, comms strategy
4. Business Case Development – produce an executive-ready case with benchmarks
5. Operate – quarterly adoption health checks, updates, and ROI recalibration

• ROI Lite - baseline ROI calculator, summary report
• Adoption Toolkit - roadmap, comms, champions      network, proposal templates
• Enterprise ROI Program - detailed ROI modelling, adoption playbooks, executive case study packs
• Operate - quarterly ROI recalibration, adoption refresh, and success reporting

• Governance frameworks tailored to your organisation
• Security controls: DLP, sensitivity labels, retention, audit, conditional access
• Compliance mapping for GDPR, ISO 27001, HIPAA, PCI DSS, and more
• Risk registers, escalation paths, and oversight structures
• Modular service for SMB, mid-market, and enterprise

Governance & Compliance ensures Microsoft Copilot is deployed with the right security and compliance guardrails.

It is designed for CIOs, CISOs, compliance officers, and IT leaders who must ensure AI adoption meets internal and external regulatory standards.

• Reduce legal, financial, and reputational risk from AI adoption
• Align AI deployment with internal governance and industry standards
• Strengthen data security posture with enforceable policies
• Increase stakeholder confidence in AI usage
• Establish a repeatable governance framework for future AI rollouts

• Governance framework document tailored to your organisation
• Security and compliance policy templates
• Risk register and mitigation plan
• Oversight committee charter and escalation matrix
• Audit readiness checklist and data residency policy
• Training pack for governance stakeholders
• Quarterly compliance review process

1. Assessment – review existing governance and compliance frameworks
2. Policy Design – define AI-specific policies for Copilot adoption
3. Implementation – configure M365 security policies and governance workflows
4. Enablement – train governance stakeholders and establish oversight committee
5. Operate – quarterly compliance reviews and roadmap alignment

• Starter Governance Pack - policy templates, risk register, compliance checklist
• Scale Program - oversight structure, escalation model, stakeholder training
• Enterprise Governance - sector-specific compliance mapping, multi-region governance, advanced audit frameworks
• Operate - quarterly reviews, policy updates, roadmap alignment 

• Secure deployment of Copilot+ PCs with Recall enabled
• Policy templates for data storage, retention, and access controls
• Staff awareness training on Recall usage and risks
• Risk registers, legal disclaimers, and compliance documentation
• Scalable governance model for SMBs through to enterprise

Recall is a feature in Microsoft Copilot+ PCs that captures user activity to help AI recall past context. While powerful, it raises governance, security, and compliance concerns.

This service provides the policies, tools, and processes required to adopt Recall responsibly — ensuring your organisation balances productivity gains with security obligations.

• Deploy Copilot+ PCs with confidence, knowing risks are managed
• Protect sensitive and regulated data with governance controls
• Reduce legal and compliance exposure with clear policies
• Educate employees to use Recall responsibly
• Enable AI-driven productivity while maintaining trust

• Recall risk assessment report
• Policy templates for Recall enablement and disablement
• Legal disclaimers for end users
• Technical SOPs for Recall configuration via GPO/MDM
• Compliance checklist aligned to GDPR/industry standards
• Staff awareness and training packs
• Ongoing Recall governance model

1. Assessment - evaluate risk, licensing, and compliance needs
2. Policy Design - create Recall enable/disable templates, disclaimers, and registers
3. Configuration - implement GPO/MDM settings, align to policies
4. Awareness & Training - deliver staff comms and  training materials
5. Operate – provide ongoing governance updates, monitor Microsoft roadmap

• Starter Advisory - risk assessment, policy templates, staff briefing
• Pilot Deployment - small cohort rollout with governance controls and disclaimers
• Enterprise Rollout - organisation-wide governance,  compliance mapping, and monitoring
• Operate - quarterly updates, new policy packs, roadmap alignment