Summary A global enterprise with infrastructure spanning multiple countries relied on a managed Security Operations Centre (SOC) for its cyber-defence posture. Within that operating model, a senior Microsoft security specialist acted as the final escalation point for complex incidents involving the Microsoft technology stack. Challenge The organisation suffered a ‘ground zero’ cyber-attack that severely impacted business operations across its worldwide...

Summary As part of a significant security transformation programme, an enterprise client operating in a heavily regulated industry needed to prepare for onboarding to a new Managed Detection and Response (MDR) service. With a complex global infrastructure, the organisation required a clear, evidence-based understanding of its security posture to ensure the successful integration and optimisation of its chosen Microsoft Sentinel...

Summary A security operations provider delivering Microsoft-centric security services needed to scale its client onboarding capabilities. The firm served a diverse portfolio of enterprises, including those in heavily regulated sectors like finance and insurance. Core offerings included managed services for Microsoft Defender, Microsoft Sentinel, and a comprehensive Managed Detection and Response (MDR) solution. Challenge The existing client onboarding process was...

Summary A regional Information and Communications Technology (ICT) provider, responsible for delivering managed services to a diverse portfolio of business clients, initiated a strategic project to standardise and elevate its security offerings. The engagement required a lead architect to design and deploy a comprehensive security framework based on Microsoft’s Zero Trust principles. The solution needed to be robust enough for...

Summary A large commercial enterprise with approximately 600 employees made the strategic decision to modernise its security posture by migrating from its incumbent EDR platform, Sophos, to the integrated Microsoft Defender suite. The scope covered Microsoft Defender for Endpoint and Microsoft Defender for Cloud across a complex and varied technology estate, which included servers, Citrix VDI environments, standard Windows endpoints,...