Microsoft Cloud PKI (Intune)

Deliver modern, cloud-managed certificate issuance for endpoints - simplifying Wi?Fi, VPN, and certificate-based access scenarios using Microsoft Cloud PKI and Intune.

Certificates remain foundational for secure connectivity and identity-bound access across enterprise environments. They underpin common scenarios such as Wi?Fi authentication (EAP?TLS), VPN access, device authentication, and certificate-based application access. In many organisations, certificate services become a point of operational fragility: legacy PKI infrastructure is tightly coupled to on-premises servers, renewal and revocation processes are inconsistent, and certificate deployment to modern-managed endpoints is complex and high-effort. That complexity can delay zero trust initiatives and create avoidable outages when certificates expire or distribution breaks.
LW IT Solutions delivers Microsoft Cloud PKI (Intune) as a structured enablement service to modernise certificate issuance and deployment for managed endpoints. We assess your certificate use cases, validate prerequisites and licensing, design the certificate lifecycle approach (issuance, renewal, revocation, and monitoring), and implement Cloud PKI configuration alongside Intune policy delivery where appropriate. Because PKI touches critical access paths, we emphasise controlled pilots, explicit validation, and operational runbooks so the solution is supportable after handover. The exact implementation depends on your identity model, device platforms, and the scenarios you need certificates for.

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Service Overview

Highlights

  • Designed specifically for Intune-managed endpoint environments
  • Clear certificate lifecycle definition: issuance, renewal, revocation, and monitoring
  • Controlled pilot approach for critical access paths
  • Alignment with Conditional Access and identity configuration where required
  • Operational documentation focused on day-to-day support, not just setup

Business Benefits

  • Simpler certificate deployment for Intune-managed devices without complex on-prem dependencies
  • More reliable Wi-Fi, VPN, and certificate-based access through managed lifecycle controls
  • Reduced risk of outages caused by expired or misconfigured certificates
  • Lower operational effort compared to traditional server-based PKI models
  • Clear ownership and support model for certificate services tied to endpoint management

Typical use cases

  • Implementing EAP-TLS certificates for corporate Wi-Fi access
  • Issuing certificates for device-based VPN authentication
  • Replacing manual or script-based certificate deployment
  • Reducing reliance on ageing on-prem PKI for modern devices
  • Supporting zero trust initiatives that require device-bound certificates

Objectives & deliverables

What Success Looks Like

  • Simplify certificate issuance and management for modern-managed endpoints
  • Enable certificate-based access scenarios (Wi?Fi, VPN, device auth) with predictable lifecycle controls
  • Reduce reliance on brittle manual certificate processes and high-touch on-premises PKI operations
  • Improve resilience by reducing certificate expiry incidents and improving monitoring and governance
  • Establish a supportable certificate operating model aligned to your endpoint and identity strategy

What You Get

  • Certificate use-case mapping and target certificate architecture (documented)
  • Configured Microsoft Cloud PKI setup aligned to the agreed scope
  • Intune certificate delivery policies/profiles for pilot groups (as scoped)
  • Pilot validation outcomes for each agreed access scenario (Wi?Fi/VPN/app)
  • Operational handover pack: lifecycle runbooks, governance model, and monitoring guidance

How It Works

  1. Discover - confirm certificate use cases, device platforms, identity model, and licensing
  2. Design - define CA structure, certificate lifecycles, trust model, and integration points
  3. Configure - set up Microsoft Cloud PKI and Intune certificate profiles for the agreed scope
  4. Pilot - deploy to test groups and validate Wi-Fi, VPN, and access scenarios
  5. Validate - confirm renewal, revocation, and failure handling behaviour
  6. Handover - deliver runbooks, monitoring guidance, and operational ownership model

Engagement Options

  • Pilot Enablement - Cloud PKI configured for a single use case and limited device scope
  • Access Scenario Rollout - Wi-Fi, VPN, or device authentication delivered end-to-end
  • PKI Modernisation - transition from legacy on-prem PKI to Cloud PKI for endpoints
  • Operational Review - assess and improve an existing Cloud PKI and Intune setup

Common Bundles

Customers who use this service often bundle with these services

Microsoft Intune Deployment & Optimisation
Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.

Conditional Access Design & Rollout
Design and roll out Conditional Access policies with testing, pilot groups, break glass controls, and reporting that reduces risk without disrupting users.

BYOD vs Corporate Device Strategy
Define a clear BYOD and corporate device strategy covering ownership models, app protection, Conditional Access impacts, and support boundaries.

Zero Trust Architecture & Hardening
Design and implement a Microsoft aligned Zero Trust programme covering identity, devices, least privilege access, segmentation, and continuous monitoring.

Microsoft Entra ID Architecture & Health Check
Assess Microsoft Entra ID architecture and tenant health to identify risk areas, configuration drift and prioritised identity improvements.

Architecture Documentation (HLD/LLD)
Produce clear HLD and LLD documentation that records architecture decisions, diagrams, security considerations, and operating assumptions for aligned delivery.

Frequently Asked Questions

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