Defender for Endpoint (EDR)

Deploy and operationalise Microsoft Defender for Endpoint for robust endpoint protection, detection, investigation, and response.

Microsoft Defender for Endpoint (MDE) is Microsoft’s endpoint security platform that helps prevent, detect, investigate, and respond to advanced threats. Microsoft documents that MDE provides endpoint detection and response capabilities, including sensor-based telemetry, investigation tools, and response actions - so security teams can identify and contain threats across managed endpoints.
LW IT Solutions delivers MDE as a complete endpoint security programme: onboarding, policy architecture, tuning, and operational readiness. We implement a phased rollout across device estates, align protections to business impact, and establish a clear operating model (triage, escalation, response actions, and evidence). We also support EDR migrations from other vendors to MDE using safe cutover patterns, and we align MDE with the broader Defender XDR ecosystem where your SOC needs unified incidents and cross-domain correlation.

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Service Overview

Highlights

  • Onboarding and rollout plan (pilot to phased expansion) across Windows, macOS, Linux, and mobile where applicable
  • Policy architecture and tuning: prevention settings, exclusions, and operational guardrails aligned to business workloads
  • Attack surface reduction hardening (rules and controlled settings) delivered with change control and validation
  • Incident and alert workflow: severity mapping, triage rules, suppression logic, routing, and ownership model
  • Response readiness: live response actions, device isolation strategy, and investigation evidence handling
  • Integration design: Defender portal experience and alignment with Defender XDR and/or Microsoft Sentinel where required
  • Operational handover: runbooks, training, and governance cadence for continuous improvement

Business Benefits

  • Reduce endpoint risk through consistent configuration and measurable hardening improvements
  • Improve detection and response speed with a standardised incident workflow and repeatable response actions
  • Reduce operational noise through tuning, exclusions governance, and suppression strategy
  • Increase assurance with documented runbooks, evidence handling, and operational ownership

Typical use cases

  • Deploying Microsoft Defender for Endpoint for the first time as a modern endpoint security baseline
  • Replacing an existing EDR platform with Microsoft Defender while avoiding gaps during transition
  • Hardening endpoints using controlled, phased Attack Surface Reduction and policy tuning
  • Reducing alert fatigue by rationalising policies and aligning incident workflows to your operating model
  • Integrating endpoint detections into a SOC workflow using Defender XDR and/or Microsoft Sentinel

Objectives & deliverables

What Success Looks Like

  • A production-ready Defender for Endpoint deployment aligned to your device estate and risk priorities
  • A tuned endpoint security policy set with clear exclusions governance and change control
  • Operational readiness: triage, response actions, and runbooks so the solution remains effective post go?live

What You Get

  • Readiness and design pack (scope, prerequisites, rollout plan, operating model)
  • Onboarded pilot population with validated detections and response actions
  • Endpoint security policy baseline and tuning notes (including exclusions governance approach)
  • ASR implementation plan (rules, staging, monitoring, and escalation model) where applicable
  • Incident workflow design (severity mapping, routing, escalation and evidence guidance)
  • Admin runbooks and handover session

How It Works

  1. Discovery and readiness - confirm estate, platforms, constraints, licensing, and SOC/IT operating model.
  2. Design - define onboarding approach, policy architecture, exclusions governance, and response model.
  3. Pilot - onboard a controlled population; validate telemetry, detections, response actions; tune to reduce noise.
  4. Scale - phased rollout with change control; implement hardening improvements incrementally.
  5. Operationalise - handover runbooks and training; establish ongoing governance cadence for tuning and uplift.

Engagement Options

  • MDE Readiness Assessment (prereqs, gaps, and phased rollout plan)
  • MDE Pilot Deployment (controlled onboarding + policy baseline + incident workflow)
  • MDE Rollout Programme (phased deployment at scale with tuning and hardening)
  • Operate (ongoing tuning, governance, reporting, and incident workflow optimisation)

Additional Information

Prerequisites & licensing

Defender for Endpoint capabilities vary by licensing and platform scope. During discovery we validate your tenant’s available features, supported onboarding methods, and the right policy model for your estate, then deliver a phased plan aligned to operational maturity.
  • Define admin roles and least-privilege access for the Defender portal.
  • Agree pilot scope and success criteria before scaling to production.
  • Implement exclusions governance and change control to protect business-critical workloads safely.

Common Bundles

Customers who use this service often bundle with these services

Vendor to Microsoft Defender Migration
Migrate from third party EDR platforms to Microsoft Defender with phased rollout, parallel validation and controlled cutover approach.

Defender Vulnerability Management
Continuous vulnerability discovery and risk-based prioritisation with Defender Vulnerability Management, supported by remediation workflows and reporting that drive accountability.

Sentinel Deployment & Integration
Deploy Microsoft Sentinel with structured data onboarding, workspace design, RBAC, and detection content so your SOC operates effectively and predictably.

Secure Score Assessment & Remediation
Baseline Microsoft Secure Score, prioritise improvement actions, and deliver a staged remediation backlog that drives measurable security posture uplift.

Frequently Asked Questions

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