Microsoft Graph API Integrations

Build secure integrations and automations across Microsoft 365 using Microsoft Graph - identity, mail, Teams, SharePoint, Intune, and more - implemented with governance and least privilege.

Microsoft Graph is the unified API endpoint for Microsoft 365, enabling applications and scripts to access data and capabilities across services such as Entra ID, Outlook, Teams, SharePoint, OneDrive, and more. Microsoft documents Microsoft Graph as a gateway to data and intelligence in Microsoft 365, with consistent authentication and permission models to enable secure access to resources.

LW IT Solutions designs and builds Graph-based integrations that are secure and supportable. We define the use case, implement the application identity and permissions model (delegated or application permissions as appropriate), and build integrations that respect least privilege and auditability. Whether you need user and group lifecycle automation, Teams provisioning, SharePoint site automation, Intune device actions, or reporting/data extraction for downstream systems, we deliver reliable Graph solutions with proper governance and operational runbooks.

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Service Overview

Highlights

Supports both delegated and application permission models
Explicit least-privilege permission mapping and approval flow
Designed for production use with throttling and retry handling
Aligned to Entra ID app registration and audit requirements
Documented integrations that remain supportable over time

Business Benefits

Automate Microsoft 365 tasks and integrations without manual admin effort
Reduce security risk through explicit permission scoping and consent governance
Improve reliability compared to ad-hoc scripts by using supported Graph patterns
Maintain clear audit trails for access to identity, collaboration, and device data
Create reusable integration components that scale across teams and use cases

Typical use cases

User and group lifecycle automation tied to HR or IAM systems
Teams and SharePoint site provisioning and lifecycle management
Automated Intune device actions or reporting
Scheduled data extraction for reporting or downstream systems
Custom workflows that extend Microsoft 365 beyond built-in capabilities

Objectives & deliverables

What Success Looks Like

Enable secure automation across Microsoft 365 using Microsoft Graph
Implement Graph integrations with clear ownership and governance
Avoid over-permissioned applications and unmanaged access
Provide auditable, supportable integrations for business-critical processes
Create a foundation for future Microsoft 365 automation

What You Get

Solution design pack: use case scope, integration pattern, permissions, and governance approach
Implemented integration: script/app/service (as scoped) with documentation
Permissions and consent pack: least privilege mapping, admin consent steps, and evidence approach
Operational runbooks: monitoring, support steps, and change governance
Backlog: enhancements and future Graph automation opportunities

How It Works

Discovery - confirm the business outcome, tenant context, and constraints.
Design - define the integration pattern and permissions model, and agree governance controls.
Build - implement Graph integration with resilience (throttling/retries) and secure handling of credentials.
Validate - test against non-production scope where possible; confirm behaviour and audit outcomes.
Rollout - controlled release with change evidence and operational monitoring.
Handover - documentation and backlog for iterative improvements.

Engagement Options

Single Integration - one defined Graph automation or data integration
Automation Pack - grouped Graph automations for a specific platform or team
Governance Uplift - review and harden existing Graph apps and permissions
Operate - ongoing support, monitoring, and incremental Graph enhancements

Common Bundles

Customers who use this service often bundle with these services

PowerShell Automation & Scripting
PowerShell automation service delivering safe tenant operations, reporting and bulk changes across Microsoft 365, Azure and endpoints with auditable scripts.

Logic Apps Integration Services
Design and operate Azure Logic Apps workflows with resilient integrations, connector management, error handling, monitoring, and runbooks for ongoing operations.

Power Automate Engineering
Engineer Microsoft Power Automate workflows with approvals, integrations, monitoring, and structured error handling for reliable, supportable business automation.

Microsoft Entra ID Architecture & Health Check
Assess Microsoft Entra ID architecture and tenant health to identify risk areas, configuration drift and prioritised identity improvements.

Entra ID Governance Enablement
Enable Microsoft Entra ID Governance with access reviews, entitlement management, and privileged access workflows, backed by adoption and operational handover.

Zero Trust Architecture & Hardening
Design and implement a Microsoft aligned Zero Trust programme covering identity, devices, least privilege access, segmentation, and continuous monitoring.

Jira Service Management Setup
Configure Jira Service Management portals, workflows, SLAs and automation so support teams operate clearly, consistently and with measurable service performance.

Zendesk Support Setup
Zendesk Support setup covering ticket design, workflows, automations, SLAs, reporting, and operational handover for consistent, measurable support delivery.

ManageEngine Service Desk Enablement
Enable ManageEngine ServiceDesk Plus with configured processes, service catalogue, automation, CMDB, reporting, and operational handover aligned to your service desk model.

Business Premium Setup
Stand up Microsoft 365 Business Premium with identity, security, device management, and core workloads configured for predictable operations from day one.

Business Standard Setup
Stand up Microsoft 365 Business Standard with core workloads, desktop apps rollout, and starter governance for Teams and SharePoint.