Enable premium vulnerability management and remediation workflows
This service supports organisations that need structured enablement of the Defender Vulnerability Management add-on for Microsoft Defender for Endpoint. We help your team confirm scope, prerequisites, configuration and governance so that vulnerability insights, risk prioritisation and remediation workflows become actionable within your existing operations. This engagement reduces ambiguity and ensures clarity of ownership and process.
LW IT Solutions delivers Defender Vulnerability Management Add-on Enablement through discovery, scoped implementation, validation and handover. We configure the add-on, align it to your governance and operational model, verify outcomes and provide documentation and acceptance criteria. Cross-links to adjacent areas such as licence mapping and secure score uplift preserve continuity across your security programme.
Talk through your requirements and leave with a clear next-step plan.
Book a discovery call
Service Overview
Highlights
- Scope confirmation and prerequisites alignment
- Configuration and enablement of the vulnerability management add-on
- Operational handover and documentation
- Validation and acceptance review with outcomes report
Business Benefits
- Clear ownership of vulnerability management processes
- Consistent configuration within your governance model
- Validated remediation workflows and reporting
- Actionable backlog for follow-on improvement
Typical use cases
- Organisations adopting Defender Vulnerability Management add-on for the first time
- Existing Defender for Endpoint environments needing structured remediation processes
- Security teams requiring validated reporting and operational clarity
- Enterprises aligning vulnerability insights with IT change control
Objectives & deliverables
What Success Looks Like
- Confirm scope boundaries, prerequisites and success criteria
- Implement the Defender Vulnerability Management add-on within agreed governance
- Validate configuration and remediation workflow outcomes
- Document decisions and configuration for supportability
- Provide backlog for ongoing improvements
What You Get
- Defined scope, prerequisites and acceptance criteria
- Configured vulnerability management add-on aligned to governance
- Validation results and acceptance summary
- Documentation and operational handover notes
- Next-steps backlog for refinement and expansion
How It Works
- Discovery and scoping workshop(s)
- Design and delivery plan with validation checkpoints
- Configuration and enablement within agreed scope
- Validation and acceptance review
- Documentation and handover session
- Optional backlog session for enhancements
Engagement Options
- Standard Enablement - Scoped engagement covering discovery, configuration, validation and documented handover.
- Collaborative Delivery - Joint delivery with your internal teams to build capability and knowledge transfer.
- Extended Support Add-on - Ongoing support and refinement following enablement, with periodic checkpoint reviews.
Additional Information
Prerequisites & licensing
Before engagement starts, ensure the following prerequisites are met so the service can be delivered effectively.
- Defender for Endpoint Plan 2 licences where the add-on applies (or relevant licences confirmed)
- Appropriate administrative access to Microsoft Defender portal
- Defined governance model for security configuration changes
- Stakeholder availability for discovery and validation activities
Security & Compliance Notes
- Configuration is implemented within your existing governance and change control policies.
- Remediation workflows are scoped to minimise impact to users and services.
- Documentation includes security rationalisation and traceable decisions.
Common Bundles
Customers who use this service often bundle with these services
Documentation Packs & Runbooks
Create professional documentation packs and runbooks that make deployments, migrations and daily operations supportable, auditable and consistent teams.
Jira Service Management Setup
Configure Jira Service Management portals, workflows, SLAs and automation so support teams operate clearly, consistently and with measurable service performance.
Zendesk Support Setup
Zendesk Support setup covering ticket design, workflows, automations, SLAs, reporting, and operational handover for consistent, measurable support delivery.
ManageEngine Service Desk Enablement
Enable ManageEngine ServiceDesk Plus with configured processes, service catalogue, automation, CMDB, reporting, and operational handover aligned to your service desk model.
2nd–4th Line Support (On?Demand or Retainer)
Senior escalation support for complex Microsoft cloud incidents, providing rapid diagnosis, safe remediation, and clear handover through on-demand or retainer models.
Frequently Asked Questions
Get an expert-led assessment with a prioritised remediation backlog.
Request an assessment
