Establish your Microsoft 365 Business Basic tenant with essential services, identity and collaboration configured
Talk through your requirements and leave with a clear next-step plan.
Service Overview
Highlights
- Tenant and domain verification in Microsoft 365 Business Basic
- User creation and licence assignment
- Email service configuration via Exchange Online
- Activation of Teams, SharePoint and OneDrive for Business
- Baseline identity and security settings
Business Benefits
- Get a functional Microsoft 365 tenant tailored to your organisation
- Provide professional email at your own domain
- Enable collaboration with Teams and cloud storage via SharePoint and OneDrive
- Clear documentation of initial setup and handover
- Reduce setup errors with guided configuration steps
Typical use cases
- New business subscription setup for Microsoft 365 Business Basic
- Reconfiguration of tenant identity and domain for small teams
- Baseline cloud productivity setup for remote workers
- Preparation for ongoing managed services or security configuration
Objectives & deliverables
What Success Looks Like
- Confirm tenant scope, domain and identity management needs
- Verify domain ownership and configure DNS records
- Create users and assign Business Basic licences
- Activate email and collaboration services
- Document setup and provide operational handover
What You Get
- Verified and connected domain for your Microsoft 365 tenant
- Provisioned user accounts with assigned Business Basic licences
- Configured Exchange Online mailboxes
- Activated Teams, SharePoint and OneDrive services
- Setup documentation and handover checklist
How It Works
- Discovery of business requirements and scope for setup
- Domain addition and verification in Microsoft 365 admin centre
- User creation, group setup and licence assignment
- Configure email routing, Teams access and SharePoint/OneDrive settings
- Validation of services and documentation handover
Engagement Options
- Core Setup - Basic tenant setup, domain verification and user provisioning
- Collaboration Enablement - Includes Teams, SharePoint and OneDrive activation with site basics
- Security Baseline Add-On - Adds baseline identity and security configuration such as MFA and role assignments
Additional Information
Prerequisites & licensing
- Active Microsoft 365 Business Basic subscription
- Access to your domain registrar for DNS changes
- Decision on primary email domain and admin roles
Security & Compliance Notes
- We recommend enabling multi-factor authentication for administrators and reviewing baseline security settings in the tenant admin centre.
Common Bundles
Customers who use this service often bundle with these services
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