Build an intranet that employees use - modern communication sites, hub architecture, clear navigation, branded templates, and a launch plan aligned to Microsoft 365 best practice.
SharePoint in Microsoft 365 provides the core building blocks for modern intranets, including communication sites for publishing and hub sites for connecting related sites through shared navigation and theming. Microsoft guidance emphasises planning the intranet early: define audiences, structure, navigation, governance, and a sustainable content model so the intranet remains useful over time rather than becoming a static repository.
LW IT Solutions delivers intranets as a structured programme: define the information architecture, design consistent page patterns, build hub and communication sites, implement navigation and search foundations, and prepare content owners for ongoing operation. The focus is on outcomes - findability, communications effectiveness, and an experience that scales with departments and business change. Where Teams is your primary employee interface, we can align the intranet build to Viva Connections so the intranet experience is accessible directly inside Teams.
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Service Overview
Highlights
- Intranet design pack with architecture, navigation, templates, and success measures
- Built foundation including hub site(s), communication sites, and agreed templates
- Navigation configuration and brand alignment guidance
- Content-owner enablement with training notes and publishing workflows
- Go-live readiness pack including launch checklist and post-launch backlog
Business Benefits
- Create a central hub for employee communications, policies, and services
- Improve content findability through hub architecture and structured navigation
- Standardise look-and-feel using reusable templates and page components
- Reduce reliance on email by improving news distribution and self-service access
- Launch with a sustainable operating model so content remains accurate and current
- Align intranet experience with Teams via Viva Connections where applicable
Typical use cases
- Building a new corporate intranet for internal communications and policy access
- Migrating content from legacy SharePoint sites into a structured hub-based architecture
- Standardising page templates and navigation across departments for consistent experience
- Enabling self-service access to services and information to reduce support requests
- Integrating the intranet experience into Teams via Viva Connections for easier employee access
Objectives & deliverables
What Success Looks Like
- Create a central employee destination for communications, policies, and services
- Improve findability through hub architecture, structured navigation, and consistent page patterns
- Standardise look-and-feel with reusable templates and components
- Reduce reliance on email by improving news distribution and self-service access to information
- Launch with a sustainable operating model so content remains accurate and current
What You Get
- Intranet design pack: architecture, navigation, templates, and success measures
- Built intranet foundation: hub site(s), communication sites, and agreed templates
- Navigation configuration and brand alignment guidance
- Content-owner enablement: training notes and publishing workflows
- Go-live readiness pack: launch checklist and a prioritised post-launch backlog
How It Works
- Discovery - confirm intranet goals, audiences, and required sections; review current state and pain points.
- Design - define architecture, navigation, and templates; agree governance and ownership.
- Build - implement hub/communication sites, templates, and navigation; configure intranet components.
- Content - support content preparation and migration approach; onboard content owners to workflows.
- Launch - validate readiness, execute go-live, and establish the operational rhythm for updates.
- Improve - deliver post-launch enhancements based on adoption feedback and priorities.
Engagement Options
- Starter Intranet - design and build a single hub with core communication sites and templates
- Full Intranet - implement multiple hubs, communication sites, templates, navigation, and governance
- Advisory & Optimisation - review existing intranet and provide IA, governance, and template recommendations
Common Bundles
Customers who use this service often bundle with these services
SharePoint Governance & Information Architecture
SharePoint governance and information architecture defining permissions, site lifecycle, taxonomy, templates, and reporting to reduce sprawl and improve findability.
Information Protection & Sensitivity Labels
Design and deploy Microsoft Purview sensitivity labels to classify data, apply protection controls, and support safer collaboration across Microsoft 365.
Records Management
Implement Microsoft Purview records management with record declarations, regulatory records, disposition reviews, and governance so retention decisions remain auditable and defensible.
Viva Connections
Viva Connections setup bringing your SharePoint intranet into Microsoft Teams with branded navigation, dashboards, and feeds designed for employee adoption.
Microsoft Teams Governance & Optimisation
Microsoft Teams governance defining policies, lifecycle management, naming, templates, reporting, and security alignment to control sprawl and support consistent collaboration.
Frequently Asked Questions
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