Design, deploy, and optimise Azure Virtual Desktop so users get a reliable Windows experience with predictable performance, controlled costs, and secure access.
Talk through your requirements and leave with a clear next-step plan.
Service Overview
Highlights
- AVD host pool and application delivery design based on real usage patterns
- Session host image approach aligned to application and update needs
- Integration with Azure networking, identity, and access controls
- Scaling and monitoring configured to support day-to-day operations
- Clear handover and ownership model for ongoing management
Business Benefits
- Predictable desktop and application performance through right-sized host pools and images
- Improved user experience by aligning profiles, session hosts, and workloads correctly
- Controlled Azure spend using scaling plans and capacity visibility
- Reduced operational risk with defined monitoring, patching, and support processes
- Secure access aligned to identity, networking, and conditional access requirements
Typical use cases
- Replacing legacy RDS or on-prem virtual desktop platforms
- Supporting remote or hybrid users with secure Windows access
- Delivering specific applications to contractors or third parties
- Addressing poor performance or high costs in an existing AVD environment
- Creating a controlled desktop environment for regulated or sensitive workloads
Objectives & deliverables
What Success Looks Like
- Deliver reliable virtual desktops and/or published applications with predictable performance
- Align AVD networking, identity, and access controls to your security posture
- Implement an operating model for monitoring, patching, and scaling
- Improve user experience by designing session hosts, images, and profiles correctly
- Control and optimise cost through sizing, scaling plans, and consumption visibility
What You Get
- AVD design pack: architecture, assumptions, and operating model recommendations
- Deployed AVD environment aligned to agreed scope (host pools, app groups, access controls)
- Session host build guidance and image approach aligned to your application estate
- Monitoring and operational baseline guidance (alerts, dashboards, runbooks)
- Handover pack and optimisation backlog for ongoing improvement
How It Works
- Discovery to confirm user profiles, application needs, performance expectations, and constraints
- Design of AVD architecture including host pools, images, networking, and identity integration
- Deployment of AVD resources within agreed scope, including access and app delivery configuration
- Configuration of scaling, monitoring, and baseline operational controls
- Validation of user experience, performance, and access paths
- Handover with runbooks, optimisation actions, and next-step recommendations
Engagement Options
- Initial Deployment - Design and build of a new AVD environment for defined users or workloads
- Optimisation - Review and improve an existing AVD setup for performance, stability, or cost
- Pilot to Scale - Limited AVD pilot with a clear path to wider rollout
- Operational Support - Ongoing tuning, change support, and capacity management
Common Bundles
Customers who use this service often bundle with these services
FSLogix Design & Optimisation
Design and optimise FSLogix profiles for Azure Virtual Desktop, improving logon performance, storage resilience, and operational supportability outcomes.
Azure Network Architecture (Hub/Spoke, DNS, Private Link)
Azure network architecture services covering hub and spoke design, DNS, routing and Private Link to support secure, scalable connectivity.
Azure Cost Optimisation Assessment
FinOps-aligned Azure cost assessment identifies waste, rightsizing opportunities, reservations, and guardrails so teams regain control of cloud spend.
Endpoint Role Segmentation
Define endpoint roles and apply policy tiers so apps, security controls and updates deploy predictably across Intune-managed estates.
Intune Endpoint Privilege Management (EPM)
Implement Intune Endpoint Privilege Management to reduce standing local admin rights using controlled elevation, auditing, pilot rollout, and governance.
Intune Add-ons & Trials Management
Assess, trial, and operationalise Microsoft Intune add-ons with clear pilots, licensing alignment, and governance mapped to real endpoint scenarios.

