Passwordless & Strong Authentication

Reduce credential risk and improve sign-in experience - deploy passwordless authentication using Microsoft Entra ID with Windows Hello for Business, FIDO2 security keys, Microsoft Authenticator, and a controlled rollout model.

Passwords are one of the most exploited weak points in modern identity security. Phishing, credential stuffing, and reuse across services make password-based sign-in a persistent risk, even when additional controls exist. A strong authentication programme reduces this risk by adopting phishing-resistant methods and enforcing consistent sign-in policies that balance user experience and security. In the Microsoft ecosystem, passwordless methods can be delivered through Microsoft Entra ID using supported authentication technologies.

LW IT Solutions delivers Passwordless & Strong Authentication as a phased modern authentication programme. We assess your current sign-in posture, choose the right mix of methods for your user base, implement prerequisites and policy controls, and execute a rollout that includes pilot groups, user communications, and operational readiness. The outcome is reduced credential-based attack risk and a better user experience, with a documented operating model for onboarding and support.

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Service Overview

Highlights

Supports Windows Hello for Business, FIDO2 security keys, and Microsoft Authenticator
Policy-driven authentication using Microsoft Entra ID
Phased rollout with pilot validation and user communications
Focus on recovery and service desk readiness
Aligned to real user and device constraints

Business Benefits

Reduce exposure to phishing and credential theft by removing reliance on passwords
Improve user experience by simplifying sign-in and reducing password reset volume
Strengthen identity security with consistent, policy-driven authentication controls
Support compliance and audit needs with clearly defined authentication methods and policies
Establish a repeatable model for onboarding, recovery, and ongoing support

Typical use cases

Organisations experiencing frequent phishing or credential compromise incidents
Businesses aiming to reduce password reset volume and helpdesk load
Enterprises adopting phishing-resistant authentication for regulated roles
Hybrid or cloud-first environments standardising modern sign-in methods
Security programmes introducing stronger authentication as part of zero trust initiatives

Objectives & deliverables

What Success Looks Like

Reduce phishing and credential-based attack risk with phishing-resistant authentication methods
Improve user experience by reducing reliance on passwords and password resets
Strengthen sign-in security posture with consistent policy and MFA controls where required
Enable modern access controls such as Conditional Access and risk-based policy enforcement (scope dependent)
Establish a sustainable onboarding and support model for strong authentication methods

What You Get

Passwordless readiness report: constraints, prerequisites, and recommended rollout approach
Authentication method policy design: method enablement and group scoping approach
Implemented configuration for agreed methods in Entra ID (as scoped)
Pilot plan: test groups, success criteria, and support readiness actions
User onboarding pack: step-by-step guidance and communications templates
Service desk runbook: troubleshooting steps, recovery processes, and escalation paths
Rollout schedule: phased deployment plan with validation checkpoints and rollback readiness

How It Works

Discover - confirm risk drivers, user populations, and device estate constraints.
Assess - review current sign-in methods, MFA posture, and Conditional Access baseline (if present).
Design - select methods, define policies, and design onboarding and recovery processes.
Implement - configure Entra authentication method policies and supporting components as scoped.
Pilot - run a controlled pilot with clear success criteria and support readiness validation.
Rollout - scale to wider user groups, monitor adoption and issues, and refine processes.

Engagement Options

Readiness & Design - assessment and rollout design without implementation
Pilot Enablement - implement passwordless methods for a defined pilot group
Phased Rollout - staged deployment across the organisation with user communications
Operate & Optimise - ongoing support, tuning, and expansion of authentication methods

Common Bundles

Customers who use this service often bundle with these services

Conditional Access Design & Rollout
Design and roll out Conditional Access policies with testing, pilot groups, break glass controls, and reporting that reduces risk without disrupting users.

Privileged Identity Management (PIM) & Admin Hardening
Implement Privileged Identity Management and admin hardening to remove standing access, enforce just-in-time elevation, and govern privileged roles.

Microsoft Intune Deployment & Optimisation
Design, deploy and optimise Microsoft Intune for consistent enrolment, policy enforcement, application management and compliance across modern device platforms.

Endpoint Security Hardening (ASR, BitLocker)
Implement Windows endpoint security hardening using ASR rules and BitLocker through Intune to reduce attack surface without disrupting users.

Secure Score Assessment & Remediation
Baseline Microsoft Secure Score, prioritise improvement actions, and deliver a staged remediation backlog that drives measurable security posture uplift.

Microsoft Entra ID Architecture & Health Check
Assess Microsoft Entra ID architecture and tenant health to identify risk areas, configuration drift and prioritised identity improvements.